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Open your pk luk account and connect your wallet

We built the registration flow so you can move from sign-up to your first deposit in under two minutes. Enter your mobile number, verify the code we send, and link your bKash, Nagad or Rocket wallet—then the lobby, live tables and sportsbook are open.

Mobile-number sign-upbKash, Nagad, Rocket readyLobby access in secondsOne account for slots, live casino and sports
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pk luk Open your pk luk account and connect your wallet
ACCOUNT HELP

Get help if your code doesn't arrive or you forget your PIN

If the OTP doesn't show up within two minutes, tap Resend Code on the registration screen; our system will push another one to the same number. If you set your PIN and then forget it before your next login, use the Forgot PIN link on the sign-in page—we'll send a fresh OTP and let you choose a new PIN once you verify the number. For wallet-linking questions or deposit delays, open the live-chat icon in the bottom corner; our team replies in English and can check transaction status, walk you through the bKash or Nagad flow, or escalate ID-upload issues if the photo you submitted isn't clear enough.

Live chat Click the speech-bubble icon at the bottom right and type your question. The team sees registration, wallet and deposit queries first, so you'll get a reply within a few minutes during active hours.
Email ticket Send a message to the support address shown in account settings if you need to attach a screenshot of a failed OTP or wallet error. We reply within one business day with next steps.
FAQ library Tap Help in the menu to read step-by-step guides on mobile-number verification, wallet setup, PIN recovery and the ID-upload process. Most sign-up questions are answered there before you need to contact us.
ACCOUNT SAFETY

How we protect your sign-up details and wallet data

Every piece of information you enter—mobile number, PIN, wallet account number, ID photo—travels over an encrypted connection so nobody between your device and our server can read it. We store your PIN as a one-way hash, which means even our own database can't reverse it back to the original digits; when you log in we hash what you type and compare the hashes. Wallet account numbers sit in a separate encrypted field that only the payment processor sees when you request a deposit or withdrawal.

TLS encryption

The sign-up form and every page on pk luk use TLS 1.3, so the mobile number, PIN and wallet details you submit are scrambled in transit and unreadable to anyone intercepting the connection.

Hashed PIN storage

We never store your actual four-digit PIN in plain text. The system hashes it with a salt, and future logins compare hashes—so even a database breach wouldn't expose the real PIN.

ID verification once

When you withdraw for the first time we ask you to upload a national ID or passport photo. Our team checks the name matches your wallet, approves the withdrawal, then locks that document in encrypted storage.

Responsible-access tools

Inside account settings you can set a monthly deposit ceiling or request a cool-off period that pauses your ability to add funds. These controls stay active until you lift them, and they apply across all wallet methods you've linked.

LOCAL WALLETS

Add bKash, Nagad or Rocket during sign-up

The cashier screen appears right after you confirm your mobile number, and you'll see three wallet icons at the top. Tap the one you use most—bKash, Nagad or Rocket—and a form opens asking for your wallet account number and the name registered to it. Save that, and when you're ready to deposit we'll show a pk luk merchant number; open your wallet app, send the amount, and the balance usually appears in your pk luk account within sixty seconds. You can add a second wallet later from account settings if you want a backup option, and both stay saved so future deposits are a two-tap flow.

bKash Open your bKash app, choose Send Money, enter the pk luk merchant number we display, type the amount and confirm with your PIN. Balance credit is automatic once the transfer completes.
Nagad Tap Send Money in Nagad, input the pk luk account number from the cashier, enter your deposit amount and authenticate. Funds appear in your pk luk wallet as soon as Nagad confirms the transaction.
Rocket Use the Rocket app's Send Money feature, paste the merchant number shown on pk luk, specify how much to transfer and finish with your Rocket PIN. Your pk luk balance updates within a minute.
Upay Select Payment in your Upay app, enter the pk luk receiving number, confirm the amount and complete the transfer. The deposit reflects in your account once Upay clears it on their end.

How registration works on pk luk

Tap the sign-up button and you'll see a single-field form asking for your mobile number. We send a six-digit code to that number; enter it and you're in. Next, set a four-digit PIN for future logins—this PIN locks your account so nobody else can open it from a different device. Once that's done we take

you straight to the cashier to add your bKash, Nagad or Rocket details. The whole process lives on one screen; no email confirmation, no long identity forms at this stage. After your first deposit clears you can explore the slot catalogue, join a live table or place a cricket bet. We ask for additional verification—upload

a photo ID—only when you request your first withdrawal, because that's when we need to confirm the account holder matches the wallet owner. Support is available through the live-chat icon if the code doesn't arrive or you need help linking your wallet.

  • Mobile-number entry and OTP You provide your Bangladesh mobile number; we text a six-digit code that expires in five minutes. Enter it to confirm the number is yours, no email step required.
  • Four-digit PIN lock Choose a PIN you'll remember. This locks the account to your device, so if you switch phones later you'll need the PIN plus an OTP to prove it's still you.
  • Wallet link before you play We open the cashier panel immediately after sign-up so you can save your bKash, Nagad or Rocket account number. First deposit unlocks the full lobby—slots, live tables, sports markets.
  • ID upload at first withdrawal When you ask to cash out we request a photo of your national ID or passport to match the name on your wallet. That verification step happens once; future withdrawals skip it.

Account

Tap the sign-up button and you'll see a single-field form asking for your mobile number. We send a six-digit code to that number; enter it and you're in. Next, set a four-digit PIN for future logins—this PIN locks your account so nobody else can open it from a different device. Once that's done we take you straight to the cashier to add your bKash, Nagad or Rocket details. The whole process lives on one screen; no email confirmation, no long identity forms at this stage. After your first deposit clears you can explore the slot catalogue, join a live table or place a cricket bet.

Explore Lobby

Your details are encrypted for secure account access.

Registration and account-access questions

Use the Bangladesh number tied to your bKash, Nagad or Rocket wallet, because we match that number to your wallet account when you deposit. If the numbers don't align, the payment processor may reject your transfer.

Wait two minutes, then tap Resend Code on the sign-up screen. If the second code also doesn't show, check that your phone has signal and your SMS inbox isn't full. Contact live chat if the issue persists.

pk luk registration is open to users in regions where local law permits online gaming and where we can verify your identity with a Bangladesh mobile wallet. Access depends on your jurisdiction; check our terms for eligibility details.

No. You only upload a photo ID when you request your first withdrawal. At registration we ask for your mobile number, a PIN and your wallet account number—nothing more until you want to cash out.

Yes. After you save your first bKash, Nagad or Rocket account, go to the cashier and tap Add Payment Method. You can store a second or third wallet so you have a backup if one is temporarily unavailable.

On the login screen, tap Forgot PIN. We'll send a new OTP to your registered mobile number; enter that code and the system will let you choose a fresh four-digit PIN to replace the old one.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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